Taking distance learning courses means your computer must be ready and able to use all functions required by the learning management system at the University of Wisconsin-Platteville.
If you need assistance, contact the UW-Platteville Center for Distance Learning Help Desk at 877.854.3083 or firstname.lastname@example.org.
|Browser*||Chrome (latest version)
Firefox (latest version)
Safari (latest version)
|Browser* (Tablet and Mobile Support)||Android 4.4 / Android
iOS 6, 7, 8, 9 and 10 / Safari
Windows 8 (for Surface) / Internet Explorer 11
Adobe Acrobat Reader 10.1 or higher
Adobe Flash Player 10.1 or higher
|You must have the ability to check email from your computer|
|Exams||Online course instructors may choose to utilize Respondus LockDown Browser and Respondus Monitor for their exams. Respondus LockDown Browser is a custom browser that locks down the testing environment within a learning management system and requires the student to download the free Respondus Lockdown Browser on the computer where exams are taken. Respondus Monitor builds upon LockDown Browser, using a student’s webcam and video analytics to prevent cheating.|
56K, DSL or Cable modem
Broadband connection recommended
|Multimedia||Monitor capable of 1024 x 768 resolution
Some courses may require a headset with an attached microphone, sound card and speakers/headphones, and a webcam.
|Office Suites (Macintosh)||Microsoft Office 2013 or higher, with at least Word, PowerPoint, and Excel
Computer Science courses require Windows to run Microsoft Access
|Office Suites (Windows)||Microsoft Office 2013 or higher
At least Word, PowerPoint, and Excel Computer Science courses require versions containing Microsoft Access
|Operating System (Macintosh)||Mac OS X 10.6 or higher|
|Operating System (Windows)||Windows 8 or higher|
Corporate and Personal Firewalls
Many corporations and individuals have installed firewalls to protect the computers on their networks. Firewalls can serve two purposes:
- Prevent unwanted intrusion into the network (e.g., from hackers, viruses)
- Control unwanted traffic to unapproved sites
If you are at work and encounter a firewall-related error message or have problems accessing restricted resources, you may need to contact your corporate IT group for assistance.
If you are using your personal computer and have installed and/or activated firewall or security software, you will need to verify the course sites are not blocked and that ports 80 (standard Web port) and 443 (secure sockets port) are open to your Web browser.
Information on how to check this should be in the documentation provided with the software involved.
Tablet and Mobile Support
While tablets and other mobile devices can be used for some tasks in online learning, they are not sufficient for completing all online learning requirements. For some tasks, you will need access to a laptop or desktop computer.