Students have a right to know:

  • What financial aid is available, including federal, state, and institutional aid
  • That the information they give to the Financial Aid Office will be treated confidentially
  • The cost of attendance
  • The policies for students who withdraw
  • How their financial aid budget and financial need were determined (including how other resources affect their need)
  • How their aid was calculated and awarded
  • What types of aid they were awarded, and the criteria used by each financial aid program
  • Which financial aid programs must be repaid, and which do not
  • They can have their financial need reviewed through the re-evaluation process if their family circumstances have changed
  • How Satisfactory Academic Progress is determined and how it might affect their financial aid eligibility

Students have the responsibility to:

  • Provide the Financial Aid Office with accurate information in a timely manner
  • Provide any information requested for the processing of their financial aid file (such as federal tax returns, verification worksheets, or other documentation)
  • Read and understand all forms that they are asked to sign and keep a copy of such forms for their record. Students should ask a financial aid advisor about any forms they do not understand.
  • Make Satisfactory Academic Progress as determined by the Financial Aid Office
  • Tell the Financial Aid Office of any additional financial aid they receive such as
    • Scholarships
    • Outside grants
    • Assistantships
    • Other educational/tuition assistance
  • Repay all loans according to the payment schedule. Students who default on a loan are not eligible for additional financial aid
  • Perform their federal work-study job in a satisfactory manner
  • Know and comply with any refund procedures
  • Tell the Financial Aid Office if their personal information changes such as:
    • Their permanent or local address
    • Their residency status
    • Their enrollment status (how many credits they are taking)
    • Their classification (undergraduate, graduate, second degree, special student)
    • Change in governmental benefits (veterans, TANF)

For a physical mailing address:

Financial Aid Office
204 Brigham Hall
1 University Plaza
Platteville, WI 53818


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