Refunds
Do You Have a Refund?
Your PASS account is a valuable tool. It not only shows your academic and personal information, but also your financial information. Check your PASS account under FINANCIALS to see if a refund is displayed in your recent Account Activity or if your financial account balance is below $0.00. If so, refunds are processed on Tuesdays, and you may have a refund coming! There are two ways to receive a refund, electronically or via paper check.
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Electronic Refunds
The fastest, most convenient way for you to get your refund is to sign up for Direct Deposit. If you do this, any excess balance on your account—whether it's from overpayment, a surplus in financial aid, or a dropped class—will automatically be deposited directly into your personal checking or savings account. The refund money should be in your bank account 3–5 business days after you see it posted to your PASS account. All bank account information will be encrypted and masked so that the information will not be viewable after entry.
For instructions on how to set up your Direct Deposit in PASS, read this Knowledgebase article. If you have questions, please contact the Cashier’s Office [Suite 2100, Ullsvik Hall] by calling 608.342.1211 or emailing us at cashieroff@uwplatt.edu.
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Paper Check Refunds
If you do not sign up for Direct Deposit, you will receive a paper refund check instead. Paper refund checks are generated monthly and are mailed to the home address listed in your PASS account. It can take up to 30 days to receive a refund via paper check.
Reasons For Refunds
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Refunds For Drops and Withdrawals
After you register, you will have charges that you are obligated to pay. Failure to attend classes does NOT impact fee obligations. An official drop or withdrawal is required to have your charges adjusted, and the refund calculated depends on the number of credits and date of the drop(s). Information about policies and procedures related to dropping and withdrawing (dropping to -0- credits) for a term can be found at Registrar | UW-Platteville. Questions should be directed to the Office of the Registrar [Suite 2100, Ullsvik Hall] at 608.342.1321 or registrar@uwplatt.edu.
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Refunds of Surplus Financial Aid
When your accepted grants, loans, and scholarships are applied to your account, the amount of your aid may be more than your billed charges. This is common, for example, if you live off campus and still need to cover other college costs like rent, utilities, or groceries. The surplus financial aid will be refunded to you via the method you select: Direct Deposit or paper check.
Before spending your surplus aid, please note—withdrawing from the university or failing all your classes may impact the amount of your aid and require that you repay a portion of the aid received. If UW-Platteville is required to return your financial aid to the Department of Education or the State of Wisconsin, you may then owe that amount to UW-Platteville. Contact the Financial Aid and Scholarships Office [5th Floor, Pioneer Tower] with questions or concerns by calling 608.342.1836 or emailing them at finaid@uwplatt.edu.
Refund Schedules
Changing your class schedule may impact your bill and could result in a refund. A Term Withdrawal (dropping to -0- credits for the term) may also result in a refund. Refer to the Refund Schedules below to see the deadlines and refund percentages for the session(s) of the course(s) you are dropping to determine the impact on your bill. You can contact the Cashier’s Office [Suite 2100, Ullsvik Hall] by calling 608.342.1211 or emailing us at cashieroff@uwplatt.edu with questions about how your refund amount was calculated.