Refund Disbursements

If a student account is overpaid, UW-Platteville will issue refunds back to the student. Credits balances usually occur when payments and/or Financial Aid, loans, or grants exceed the tuition and fees charge. In order to receive these refunds in a timely matter, UW-Platteville requires students to sign up for direct deposit.

All bank account information will be encrypted and masked so that the information will not be viewable after entry. For more information about how to set up your banking information in PASS, please see the Knowledgebase article on Direct Deposit Accounts. If you have questions, please call our office at 608.342.1211 or email at cashieroff@uwplatt.edu.

Payments made by debit or credit card in PASS will be refunded back to the card used. If the refund is rejected for any reason, it will be delivered electronically via direct deposit to the bank account you have entered in PASS. Refunds for payments made by e-check, phone, personal check, money order, or financial aid will be delivered electronically via direct deposit to the bank account you have entered in PASS. Students that do not have Direct Deposit set up in PASS will receive a paper check in the mail which could take up to 30 days to receive.

Refund Schedule

Contact Information

Cashier’s Office


0236 Brigham Hall

Hours of operation

Window: M–F, 8 a.m.–3:30 p.m.
Office: M–F, 7:45 a.m.–4:15 p.m.
Office (summer): M–F, 7:30 a.m.–4 p.m.