COVID-19: IMPORTANT INFORMATION ABOUT THE STUDENT LOAN INTEREST FREEZE

The student loan interest freeze implemented by the President of the United States only applies to loans that are directly held by the Department of Education. If you make your loan payments to ECSI, your loan is NOT directly held by the Department of Education. Therefore, an interest freeze and an automatic forbearance will not be applied to your student loan(s). You are required to continue making your student loan payments as scheduled.

If you are experiencing financial hardship, you may be eligible for an Economic Hardship Deferment, Unemployment Deferment or Forbearance for your Perkins loan(s) depending on your circumstance. Please contact ECSI for further details at, 1-888-549-3274 or the UW-Platteville Perkins Loan Office perkinsloan@uwplatt.edu

If you would like to take advantage of the loan interest freeze benefit and currently have a Federal Perkins loan serviced by ECSI, UW-Platteville, you may consolidate your Federal Perkins Loan into a Direct Consolidation Loan held by the Department of Education. Please note that you may lose certain loan benefits if you consolidate a Federal Perkins Loan. For more information about Direct Loan Consolidation go to: https://studentaid.ed.gov/sa/repay-loans/consolidation

The Federal Perkins Loan program ended Sept. 30, 2017. The loan has a 5% fixed interest rate and can be repaid in up to 10 years. Interest will not begin accruing and the Perkins Loan does not go into repayment until nine months after graduate or after the student drops below half-time enrollment status.

Information for students who received a Perkins Loan prior to September 2017:

The repayment and forgiveness options available for Federal Direct Subsidized and Unsubsidized Loans are not applicable to Perkins Loans.

ECSI Account

For more information about ECSI or to view your account online, please go to the ECSI homepage at https://borrower.ecsi.net/.

Exit Counseling

To complete your Exit Counseling with ECSI:

  • Log onto your ECSI account at https://borrower.ecsi.net/ using the following information.
    School Code: WC
    Account #: Your nine-digit Social Security number
    PIN#: «WebPin»
  • Click on "Account Tools/Exit Interview" and complete the exit interview.
  • Your hold will be removed the following business day.

Contact Information

Cashier’s Office


0236 Brigham Hall

Contact Information

Perkins Loan Office
7:45 a.m.–4:15 p.m, Monday-Friday
232 Brigham Hall