Contact the Help Desk at 608.342.1400 or email at, for assistance with:

  • Accessing PASS and your Student Center
  • Your UW-Platteville NetID (username) or password

UW-Platteville NetID (Username) and Password
Your UW-Platteville NetID (username) and password provide access to your courses, PASS, UW-Platteville email, and campus resources, including the Karrmann Library.

Reset your password
You will receive your student NetID (username) and password via email prior to your first registration as a new student. You must reset your password every 180 days at UW-Platteville Password Self Service.

Forgot your password?
If you forget your password, use the Forgotten Password Service on the UW-Platteville Password Self Service page. For further assistance reach out to the help desk.

Password expired?
If your password has expired, call the help desk.


Canvas is the campus course delivery system. We provide Canvas training for students and instructors.

If you encounter a problem, we provide Canvas support information.


If you have problems accessing the Pioneer Administrative Software System (PASS) reach out to the help desk at 608.342.1400.

The UW-Platteville knowledgebase contains topics to help you navigate through PASS. Topics you can find include but are not limited to:

Application Process

For technical support, call 800.442.6459 or email For all other application questions, connect with one of our admission counselors at 877.897.5288.

Contact Information

Professional Program Support

2100 Ullsvik Hall