The University of Wisconsin-Platteville will recognize Josh Savoy, Information Technology Services Help Desk supervisor, with the 2022 University Staff Award for Excellence. The award recognizes staff members who provide essential services to the university while demonstrating excellence of performance, personal interaction, and initiative and creativity.
Savoy has worked for UW-Platteville’s Information Technology Services for more than 20 years, beginning as a student network consultant with ResNet in 2000. In 2006, he joined the staff full time, eventually becoming ResNet Help Desk Manager and ITS Help Desk Manager.
“I enjoy helping students, faculty and staff with their tech needs when things are not working right for them,” said Savoy. “I like seeing the student employees get that ‘ah-ha’ moment when they figure something out and are able to help fellow students or faculty and staff.”
When employees transitioned to working remotely in 2020, Savoy played an integral role in providing technical assistance to faculty, staff and students to help them work from a distance, while continuing to support those on campus. In 2021, Savoy assumed an additional leadership role when a new IT service management tool was implemented on campus. Not only was he part of the core project team on the UW-Platteville campus, but he also volunteered to be a UW System administrator for the tool.
“Josh demonstrates extraordinary levels of service to his team and the entire campus community,” said Julie Neumeister, project manager II in the UW-Platteville Project Management Center of Excellence. “In his position at the Help Desk, he brings newly minted information, seasoned wisdom and a sense of humor to daily interactions.”
Savoy will be recognized at the university’s convocation on Thursday, Sept. 1.