Design Services Policies and Procedures

Submission Requirements

  • If you are submitting a photo, clipart, graphic file, etc. that you would like Design Services to use; they must meet the following requirements:
    • Photos: minimum 300 dpi resolution
    • Clipart: must be the original file created in either Adobe Illustrator (ai) or Adobe Photoshop (eps); files must be in outline format to ensure the font you want loads on our computers.
  • All submissions must be in high resolution format.
  • We are unable to accept Microsoft Publisher files.
  • These requirements ensure a quality product is produced.

Work Requests

  • Projects are not guaranteed by due date without 10 business days' notice.
  • Customers who request Design Services to stop a project that has already been printed will still be responsible for the cost of printing.
  • Design Services retains electronic copies of projects for one year. After one year, the project is deleted.


  • Proofs must be reviewed carefully. If the proof is approved and the item is printed, additional charges will apply for any changes.

Additional Policies

  • We are unable to work on class projects. No exceptions.
  • Only the designer assigned to your project can make changes.
  • Previous debts must be paid in full before we can start a new project.
  • Work on logos must be pre-approved by University Communications and Information Office.

Student Center: Contact Information: Design Services

Contact Information

Design Services

1331 Markee Pioneer Student Center
Tel: 608.342.1351

Fall Semester Office Business Hours

September 1 to December 15

Monday                        8 a.m. to 9 a.m.
                                   11 a.m. to 5 p.m.
Tuesday                       8 a.m. to 5 p.m.
Wednesday                   8 a.m. to 9 a.m.
                                   11 a.m. to 5 p.m                       
Thursday                      8 a.m. to 5 p.m.
Friday                          8 a.m.  to 9 a.m.
                                   10 a.m. to 4 p.m.
Saturday and Sunday    Closed

Please contact us for availability during the winter break and spring break.

Service Requests

Online Resources

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