Faculty/Staff FAQs

What services do you provide to students?

We offer individual counseling, couples counseling (both must be enrolled at UW-Platteville), group programming, and LGBT support group. 
There is no charge for a student to see a counselor.

How do I refer a student?

If you become concerned about a student and feel a referral to UCS is appropriate, be honest with that student and engage in help-seeking behavior.  Make sure they know where to call to make an appointment (608.342.1891).  Share your knowledge about the services offered (location, hours, names of staff). 
Due to confidentiality, UCS staff are not able to verify if a student engages in counseling.  Sometimes checking back in with the student helps to decrease the stigma of asking for help.

What are signs that indicate a student may be in distress?

All faculty and staff have been provided an orange folder from the Behavioral Review and Recommendation Team (BRRT) that can assist you in assessing the situation with a student and determining the best course of action.  UCS Staff are available for consultation purposes. Please call our office or stop by if you have a question. 

What if I am concerned about a student in a state of distress?

 Use the Listen, Acknowledge, Assess, and Refer section from the BRRT folder.

If you are concerned about a student and do not have the opportunity to talk directly to them or assist them in seeking services, you have options:

• Utilize the online reporting form, located on the Dean of Students webpage
• Call the Dean of Students Office at 608.342.1854

What if I have a student in my office who needs to see someone immediately?

Staff at University Counseling Services are available for consultation at 608.342.1865, Monday-Friday, 8 a.m.-4:30 p.m. If a student is willing to seek counseling, you may walk them over to 220 Royce Hall. Possible responses to a crisis may also include contacting your supervisor for assistance. In an emergency situation contact University Police and be prepared to give them the following information: your name, the name of the student, a concise description of the current situation, kind of assistance needed, and your exact location. If a student appears dangerous or leaves your office abruptly, be prepared to give University Police an accurate description of the student and the direction they headed.

A student told me verbally/through email/in a paper that they were considering suicide. What do I do?

If you believe there is imminent and immediate risk, contact campus police and be prepared to give them the following information: your name, the name of the student, a concise description of the current situation, kind of assistance needed, and your exact location.  If there is not immediate risk, other possible responses include contacting your supervisor for assistance; contacting the Behavioral Review and Recommendation Team (BRRT) through utilization of the online reporting process (online reporting form); contacting staff at University Counseling Services for consultation at 608.342.1865; or contacting the Dean of Students office for consultation at 608.342.1854.

Do you provide any training for staff/faculty?

We offer training for students, faculty and staff regarding mental health issues and other customized topics to meet the needs of our campus community.
Examples include:

  •     Brief presentation on Counseling Center services and how to access them (this can also be incorporated into a longer presentation)
  •     Presentations or workshops on a variety of topics. Some past topics include:
  1.         Relationship Q & A
  2.         Eating and body image concerns
  3.         Appreciating differences
  4.         Stress management
  5.         Mindfulness
  6.         Coping with seasonal depression
  7.         Overview of Counseling Center services
  •     Debriefing with groups impacted by tragic or traumatic experiences (e.g., the death of a student)
  •     Straightforward advice on how to notice, assist, and refer troubled and/or distressed students

Training and workshops are facilitated by University Counseling Services counselors, and may be requested online by completing the Presentation Request Form, or by contacting Teresa Miller at millerte@uwplatt.edu.

What is QPR Suicide Prevention Gatekeeper Training?

Suicide is the second leading cause of death among college students, but it is also one of the most preventable. We can all learn how to recognize and support someone who may be having thoughts of suicide. QPR is a one hour presentation where you will learn the signs of suicide and three basic principles of how to help save a life. This training provides direction as to how to Question a person with thoughts of suicide, how to Persuade them to get help, and how to Refer the person to appropriate professional resources. The QPR curriculum is nationally recognized by the Joint Commission on Accreditation of Health Care Organizations as a “Best Practices” program. The training is an interactive presentation incorporating the basic QPR curriculum, case studies, and opportunity for questions and discussion. Informational handouts are provided to program participants to be useful to participants in both their work and personal lives.

Training content:
• How to Question, Persuade and Refer someone who may be suicidal
• How to get help for yourself or learn more about preventing suicide
• Common causes and warning signs
• How to get help for someone in crisis

Duration: 1 hour

QPR is designed for students, faculty and staff and anyone at UW-Platteville. Please email Teresa Miller, Counselor at University Counseling Services, millerte@uwplatt.edu, to schedule a QPR Training for your:
• Classroom
• Office or Department
• Club or Team
• Other Organization
• Or to be added to the list of individuals to be notified when a campus-wide training is held.

What are other ways UCS can be helpful to staff/faculty? 

We offer written resources, can attend departmental meetings to update faculty and staff about our services, and offer programs and classroom presentations upon request on the following topics: 15 Ways to Get A’s, Alcohol Awareness, Alcohol and Sexual Assault, Anger, Co-Dependency, Communication Skills, Date Rape/Sexual Assault, Death/Dealing with Loss, Depression, Eating Disorders, Working with LGBT students, Homesickness, Positive Attitude, Procrastination, Relationships, Self-Confidence, Sleep Tips, Stress Management, Study Skills, Suicidal Behavior, Test Preparation/Anxiety, Time Management, and Wellness.

What if I need to speak to a counselor about a personal issue?  

Counseling and treatment are available for all UW-Platteville faculty and staff through the Employee Assistance Program.  Employees can also contact the UW-Platteville Human Resources Department or call 608.342.1176.

Counseling: Contact Information

Contact Information

Appointments 608.342.1891

220 Royce Hall
1 University Plaza
Platteville WI 53818

Hours of Operation
Monday & Friday 8:00am-4:30pm
Tuesday, Wednesday & Thursday 8:00am-8:00pm

Concerns 608.342.1865
Fax 608.342.1863

Please be advised that e-mail is not considered a secure form of communication; therefore confidentiality cannot be guaranteed if you forward information of an urgent nature. UCS staff only monitor and respond to e-mail during regular office hours.

Footer Anchor