Business Intelligence

NOTICE 12.06.18 BI issues still under investigation by DoIT

BI is up and running.  Thank you for your patience. It appears the underlying issue is not within UW-Platteville BI itself, but rather is related to System HRS. Since some of our subject areas use HRS data, the problem at System level is affecting our BI. 

UW-Madison’s DoIT team continues to investigate and has documented the issue on their outage page ( ).  

If you experience any issues, please notify the ITS Help Desk at Going forward, updates to this issue will be posted on this page.  We will only send an email notification if a restart is needed.

We appreciate your understanding.


Class Availability is now available within BI 12c as 11g is no longer supported.  Please note: This is available to all consumers and advisors; other faculty and students should utilize Class List.

UW-Platteville's reporting tool, Business Intelligence, allows users to transform raw data into useful information to help make better business decisions and simplify reporting. Reports are generated by using dashboards, drop down menus, charts, graphs, and tables. Once generated, reports can be easily exported to Excel, PDF, or HTML.

Requirements For Access:

  • Level 1 Consumer training is required in order to obtain access to BI.  This will allow users to run reports from existing queries.
  • Level 2 Author training is offered for those who want to write queries (Level 1 is a prerequisite for this course).
  • Check the ITS Training Calendar for upcoming training opportunities.
  • Prior to training, please complete and submit the BI Access Request Form.
  • Already taken training? Need a refresher? Please check the "Refresher" box on the online registration form.


  • Access to version 12c requires two-factor authentication.To enroll in Duo for two-factor authentication, go to, login, and follow online instructions.
  • If you used customizations in the former version, you will need to recreate those customizations in 12c.
  • To view changes, check out "BI 12c - What's new

If you would like assistance enrolling in Duo, please contact the ITS Help Desk at 608.342.1400 or


Log into Business Intelligence

Got questions?

Plan to attend one of these drop-in follow-up sessions in Hempel Collaboratory in the Markee:

  • Tuesday, Nov. 13 from 12:30 - 1:30 p.m.
  • Thursday, Dec. 13 from 11:00 a.m. to noon
  • Tuesday, Jan. 15 from noon to 1:00 p.m.


Help Desk: Contact Information

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ITS Help Desk
107 Karrmann Library
Tel: 608.342.1400

Academic Year Full-Service Hours
Monday-Thursday: 7:30 a.m. - 7:30 p.m.
Friday: 7:30 a.m. - 6:00 p.m.
Saturday - Sunday: Closed

Academic Year Phone/Email-Only Hours
Monday-Friday: 7:00 - 7:30 a.m.
and 7:30 - 10:00 p.m.
Saturday: 10:00 a.m. - 5:00 p.m.
Sunday: 11:00 a.m. - 5:00 p.m.