Unified Communications Self-Service

Unified Communications

Connect & collaborate your way

ITS is partnering with UW-Whitewater to upgrade the telecommunications infrastructure at UW-Platteville to deliver new and improved functionality.  This partnership with UW-Whitewater will help reduce costs and allow for shared services and increased collaboration.


Traditional Desk Phone

Place and receive calls like you do today.


Jabber Soft Phone Client*

Place voice and video calls from your computer (wired or wireless, on or off campus).

Communicate with instant messaging.

Share your desktop one-to-one.


Voicemail-email Integration

Receive voicemail via your Office 365 account.



Jabber Smartphone App*

Install the Cisco Jabber app on your Android, iPhone and/or iPad and communicate using your mobile device.

Single-Number Reach
Receive calls on your cellular phone when away from the office. Available for all cellular phones. No app required.

*The Cisco Jabber app is not available on Windows mobile device or other smartphones.




Help Desk: Contact Information

Need Help?

Search our KnowledgeBase
ITS KnowledgeBase is a searchable database with helpful documentation related to campus technologies.

ITS Help Desk
107 Karrmann Library
Tel: 608.342.1400
Email: helpdesk@uwplatt.edu

Academic Year Full-Service Hours
Monday-Thursday: 7:30 a.m. - 7:30 p.m.
Friday: 7:30 a.m. - 6:00 p.m.
Saturday - Sunday: Closed

Academic Year Phone/Email-Only Hours
Monday-Friday: 7:00 - 7:30 a.m.
and 7:30 - 10:00 p.m.
Saturday: 10:00 a.m. - 5:00 p.m.
Sunday: 11:00 a.m. - 5:00 p.m.