Information Technology Service provides quality training in campus-wide technologies including media equipment, high-tech classrooms, and non-academic software such as e-mail and calendaring, MS Office, PASS, and Business Intelligence. Training is offered free-of-charge to faculty, staff, and students.

Need an answer now?

Search the ITS Knowledge Base for campus technology-related questions.  Check out the interactive features at the bottom of each document: Find the answer you need? Mark the document "Helpful."  Can't find what you're looking for? Suggest a document!

Attend Scheduled workshops

The ITS Training Calendar contains specific course details and registration information on all workshops offered by ITS Support Services and Media Technology Services.  Check out our complete list of workshop descriptions.

Request Customized training

Customized small-group and individual training are available upon request for any regularly-offered training topic.  Don't see your university-supported technology on the list?  Submit a request and tell us what you need.


Help Desk: Contact Information

Need Help?

Search our KnowledgeBase
ITS KnowledgeBase is a searchable database with helpful documentation related to campus technologies.

ITS Help Desk
107 Karrmann Library
Tel: 608.342.1400

Academic Year Full-Service Hours
Monday-Thursday: 7:30 a.m. - 7:30 p.m.
Friday: 7:30 a.m. - 6:00 p.m.
Saturday - Sunday: Closed

Academic Year Phone/Email-Only Hours
Monday-Friday: 7:00 - 7:30 a.m.
and 7:30 - 10:00 p.m.
Saturday: 10:00 a.m. - 5:00 p.m.
Sunday: 11:00 a.m. - 5:00 p.m.