NOTICE 07.12.18: Two-factor to begin for the Instructor role in PASS on July 23

As part of a larger initiative to increase security of campus data, two-factor authentication will be implemented for the Instructor role in PASS beginning at 7:00 a.m. on Monday, Jul. 23.

NOTE: This implementation does not require an outage. However, if you are logged into PASS when the implementation is completed, you will be prompted to verify your identity using your chosen method in Duo.

If you have Instructor access in PASS and have not already done so, you will need to enroll with Duo, the product UW-Platteville uses for two-factor authentication prior to July 23. Login at and follow the online instructions.


If you have questions or concerns regarding two-factor authentication, please contact the ITS Help Desk at 608.342.1400 or

NOTICE 07.13.18: Extended outage scheduled for PASS, databases on July 27

Enterprise Systems (PASS, BI, databases) are scheduled to be down for an extended outage from 5:00 - 10:00 p.m. on Friday, Jul. 27 as staff apply quarterly security updates.  Please plan accordingly. NOTE: Due to a suspension of editing and publishing rights during the website transition, this page cannot be updated until August 13.  In the event of major changes to this outage plan, updates will be posted on the ITS Knowledge Base News, the ITS Help Desk Facebook page, and/or via email as appropriate.

About PASS

The Pioneer Administrative Software System (PASS) is used for course registration, payment, financial aid, administrative functions, and more. Log in to PASS.

Having problems with PASS? If you cannot get to the PASS login page by clicking the button, or if you have issues within PASS, please clear your browser's cache and try again. Instructions for clearing your cache are posted in the ITS Knowledge Base.

About PASS Express

PASS Express provides a streamlined interface to PASS, especially for mobile devices.   PASS Express includes some key features for students, faculty and advisors.  Discover what’s there for you. Log in to PASS Express.

PASS Resources


Campus Students contact the ITS Help Desk.

Distance Education Students contact the Distance Education Help Desk.

UW-Platteville Staff

PASS Technical Resources




Help Desk: Contact Information

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ITS Help Desk
107 Karrmann Library
Tel: 608.342.1400

Academic Year Full-Service Hours
Monday-Thursday: 7:30 a.m. - 7:30 p.m.
Friday: 7:30 a.m. - 6:00 p.m.
Saturday - Sunday: Closed

Academic Year Phone/Email-Only Hours
Monday-Friday: 7:00 - 7:30 a.m.
and 7:30 - 10:00 p.m.
Saturday: 10:00 a.m. - 5:00 p.m.
Sunday: 11:00 a.m. - 5:00 p.m.

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