Retrospective: A year of change & new beginnings
Top ITS stories of the past year:
February 2013 – Inaugural issue; The ABCs of OIT; tips for dialing from a campus phone
March 2013 – OIT aligns with campus Strategic Plan; OIT campus technology partners acknowledged
April/May 2013 – Advice for avoiding scams after a tragedy like the Boston bombing; BI project on track
June 2013 – New AVCIT/CIO Sue Traxler begins duties overseeing OIT and MTS
July 2013 – Automated Footprints notifications begin; importing PASS iCal to Zimbra enabled
August 2013 – Phase 1 of the Business Intelligence project completed
September 2013 – ITS KnowledgeBase officially debuts; e-mail/calendaring project announced
October 2013 – ITS Help Desk website debuts; new IT Prioritization structure approved
November 2013 – OIT becomes “Information Technology Services”
December 2013 – IT Prioritizations process kicks off; MTS hosts 41st Telethon for Badger Camp
January 2014 – New Support Services model goes into effect; announce Help Desk move in spring
Not to mention the vast number of classrooms updates, system upgrades, added services, converted web pages, and people trained in web CMS, Business Intelligence, and other campus technologies.
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Check out Discover IT online at www.uwplatt.edu/its-news. Filter for the desired month.
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