Retrospective: A year of change & new beginnings

February 20, 2014

Top ITS stories of the past year:

February 2013 – Inaugural issue; The ABCs of OIT; tips for dialing from a campus phone

March 2013 – OIT aligns with campus Strategic Plan; OIT campus technology partners acknowledged

April/May 2013 – Advice for avoiding scams after a tragedy like the Boston bombing; BI project on track

June 2013 – New AVCIT/CIO Sue Traxler begins duties overseeing OIT and MTS

July 2013 – Automated Footprints notifications begin; importing PASS iCal to Zimbra enabled

August 2013 – Phase 1 of the Business Intelligence project completed

September 2013 – ITS KnowledgeBase officially debuts; e-mail/calendaring project announced

October 2013 – ITS Help Desk website debuts; new IT Prioritization structure approved

November 2013 – OIT becomes “Information Technology Services”

December 2013 – IT Prioritizations process kicks off; MTS hosts 41st Telethon for Badger Camp

January 2014 – New Support Services model goes into effect; announce Help Desk move in spring


Not to mention the vast number of classrooms updates, system upgrades, added services, converted web pages, and people trained in web CMS, Business Intelligence, and other campus technologies. 

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