FAQs for Hosts

International Students with Host Family

What is the CASA program?

A majority of the more than 700,000 international students in the United States would never step foot into a U.S. home if it weren't for international friendship programs. UW-Platteville’s CASA program provides the opportunity for local residents to open their own casas y corazones (homes and hearts) to international students coming from over 25 different countries. The CASA program is designed to encourage interaction between UW-Platteville’s international students and the Platteville/tri-state community. We hope that this experience will help students and community members to explore the tri-state area together, learn about each other's culture, and discover a new friend.

Who can participate in the CASA program?

Individual community members, couples, and families within a 25-mile radius of Platteville, Wisconsin, are invited to apply to participate in the CASA program. All international students at UW-Platteville are invited to apply, regardless of student status (freshman, sophomore, exchange, etc.), but priority will be given to new degree-seeking and English Language Program (ELP) international students.

As a Community Ambassador, whom will I be matched with?

You will be matched with a degree-seeking international student, a student in the English Language Program (ELP), a semester- or year-long exchange student, or a Master’s student in the Wuhan, China, cohort that comes each spring. Students come from all over the world. The majority are from Saudi Arabia, South Korea, Western Europe, and China, with smaller numbers coming from Africa and Latin America. If community members are interested in connecting with a student from a particular region of the world, they should indicate their preference in the “comments” section of the CASA program application, and we will do our best to arrange a match. Use this unique opportunity to get to know someone from a country you would like to learn about!

What will I do with my student?

It is not necessary to create or attend special events with your students; simply include him or her in normal activities that you do anyway, such as cooking dinner, going out for coffee or lunch, or attending a community event. Your student will find excitement in ordinary things like trying U.S. food or experiencing typical “American” activities like fishing or attending a high school baseball game. And while it is not required, the program encourages community members to invite their students to any holiday celebrations as appropriate.  These are often an excellent way for our students to learn about U.S. culture. Students and community ambassadors are encouraged to meet approximately once per month to help expose students to various aspects of U.S. culture. Examples of activities that community ambassadors can be found here.

How often should students and community ambassadors get together?

When you are first matched with your student or community ambassador, we ask that you meet at least once a month. Life can get busy for both community members and students.  Community ambassadors and students should keep in contact regularly with each other and try to arrange a time to meet that is accommodating to both the community member and the student.

How long do international students stay in Platteville?

The duration of the international students' stay in Platteville varies. Some come for a semester or a year, while others are here for several years. 

What is the length of commitment?

The formal match lasts for one academic year, from September to May, unless community members indicate on their application that they are available for the fall semester only or the spring semester, or if community members are paired with an exchange student who will only be attending UW-Platteville for the fall or spring semester. We encourage all matches to get together once a month. It is important to the success of this program that there be a commitment on both sides to make time in busy schedules to get together and get to know each other over the course of the year. The greater the commitments, the greater the rewards! You will have the opportunity to renew or stop your participation in the CASA program each year.

How do community ambassadors and students benefit from participating in the CASA program?

Community volunteers in the CASA program agree to support new international students during their transition to campus and to the tri-state area community. In turn, community members can experience different cultures from around the world.

Can community ambassadors be paired with more than one student at a time?

Yes, community ambassadors may host more than one student at a time. In fact, it is highly likely that community ambassadors will be paired with more than one student at a time. Hosting a second student may take pressure off of both the family/individual community member and the students. The international students feel more comfortable and, in some instances, may open up more quickly than if they were paired with a family or community member by themselves. It is also possible that you and 1-2 other households will serve as community ambassadors for a group of 2-3 international students.

What is the relationship between community ambassadors and students in the CASA program like?

The friendships developed during the program are based on the individual personalities of the students and community members and the activities you choose to do together. As students and community members get to know one another, the relationship will establish its own direction. It is important to recognize that not all matches in the CASA program end up as best friends; however, it is hoped that both the community members and the students will learn more about themselves and each other’s culture.

When will I meet my student(s)?

Matches will be made in August and/or January of each year. UW-Platteville will host a CASA program orientation session for community ambassadors and students and a Meet and Greet reception during which community members in the program will meet their students. These orientation sessions take place at the beginning of each fall and spring semester. CASA ambassadors paired with exchange or ELP students who are only here in the spring, and ambassadors for the Wuhan, China, students in the Master of Science in English Education (MSEE) cohort would attend an orientation and/or meet and greet at the beginning of the spring semester.

What if I am matched with a semester-long exchange or English Language Program (ELP) student(s)? Is the time length of the commitment still a full academic year?

Yes, if you are matched with a semester-long exchange or ELP student(s) in the fall, we will match you with another semester-long exchange or ELP student(s) in the spring. The International Student and Scholar Services (ISSS) office will arrange a meet-and-greet for you and your student(s) during the spring semester.

Is it mandatory for community members who would like to participate in the CASA program for the first time to attend the CASA program orientation?

Yes. Before beginning participation in the CASA program, all new community ambassadors must attend the CASA program orientation at the beginning of the fall semester.

Is it mandatory for past participants who have served as community ambassadors to attend the CASA program orientation each year?

No, it is not mandatory for those who have previously served as a community ambassador in the CASA program to attend the orientation. However, it is recommended. Also, it is important to note that community ambassadors are expected to attend the Meet and Greet reception if they renew their participation in the CASA program and are assigned to a new student, regardless of how many times they have served as a community ambassador.

Are all UW-Platteville international students required to participate in the CASA program?

No, international students need to apply if they would like to participate in the CASA program.

What if I would like to host an international student during the spring semester ONLY?

If you are matched with a student who will only be at UW-Platteville for the spring semester, you will be invited to an orientation and meet-and-greet in late January or early February.

What if I don’t speak a second language?

Community ambassadors in the CASA program are not required to speak a second language. Part of being an international student is immersing themselves in U.S. culture, and international students must have achieved a specific level of English proficiency prior to being admitted to UW-Platteville. A benefit of participating in the CASA program is that students are able to practice speaking conversational English with their community match.

What happens in case of an emergency with our International Student?

Each student has a health insurance card and coverage—it is mandatory for all international students at UW-Platteville. Feel free to contact the International Student and Scholar Services office (608.342.1852) or Campus Police (608.342.1584) in case of an emergency if you have any questions.

How do I join the CASA program?

If you are interested in becoming a community ambassador in the CASA program, please fill out an application online and complete a Criminal Background Check Form. For a printable application form, please e-mail isss@uwplatt.edu. All applications are due July 15.

How often do I need to reapply for the CASA program?

Community ambassadors in the CASA program are required to fill out a new CASA application every year and a new Criminal Background Check Form once every four years.

Apply for CASA Community Ambassadors


Apply to be a community ambassador for the CASA Program!
Application Form
Background Check Form

For a printable application form, please e-mail isss@uwplatt.edu.

Application Deadline: July 15

Important Note: Community ambassadors in the CASA program are required to fill out a new CASA application every year. In addition, if a member of your household turns 18 or is convicted of a crime, you are obligated to notify our office.

Contact Us - ISSS General

Contact Us

International Student and Scholar Services Office
University of Wisconsin-Platteville
1 University Plaza
Royce Hall
Platteville, WI 53818

Email: isss@uwplatt.edu

Phone: +1.608.342.1726

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