Warehousing and Distribution Management

Course Number: ISCM 7520
Course Name: Warehousing and Distribution Management (Online)
Course Description:    This course provides an understanding of the concepts and theories that drive the effective management of an organization's warehousing and distribution systems. The course will cover topics that include Warehousing Layout, Design & Configuration, Receiving, Delivery, Material Storage, as well as Distribution strategies, Distribution Network planning, Distribution ERP systems (WMS) and Crossdocking.
Prerequisites:    None
Level: Graduate
Credits: 3
Format: Online
Program: Master of Science in Integrated Supply Chain Management

Registration Instructions

NOTE: The information below is representative of the course and is subject to change.  The specific details of the course will be available in the Desire2Learn course instance for the course in which a student registers.

Additional Information

Learning Outcomes
Upon completion of this course, you should be able to

  • Explain the role of warehousing and distribution management in supporting an organization’s supply chain management strategy.
  • Explain the terminology, concepts and principles used in warehousing and distribution management.
  • Apply the concepts and principles used in warehousing and distribution management in the analysis of various operational activities.
  • Construct and implement moderately complex warehousing and distribution solutions to real organizational problems and scenarios, using methods derived by selecting the most appropriate tools to meet an organization’s needs.
  • Explain, analyze, and quantify warehouse and distribution systems performance.
  • Describe the challenges that face increasingly more complex warehousing and distribution operations.
  • Test and assess the effectiveness of solutions by quantitatively or qualitatively measuring their results against theory-based criteria and standards of performance to more fully support an organization’s supply chain performance.

Unit Descriptions

Unit 1: Introduction to Warehouse Operations

Historically, warehousing has been perceived as the act of product storage. The Merriam-Webster's Collegiate® Dictionary, 11th Edition, defines a warehouse as "a structure or room for the storage of merchandise or commodities." This oversimplified definition fails to take into account the vast range of daily operational activities that modern warehouses undertake.

The lessons covered in Unit 1 introduce the student to the basics of warehousing and distribution management, as well as the key operations carried out within a warehouse or distribution center.

Unit 2: Warehouse Design and Layout

In planning for the warehousing and distribution needs of an organization, a number of factors come into play. The purpose of the warehouse must be fully understood, the expected throughput of material at the warehouse must be calculated, not just for current needs, but must also factor in projected future business needs for expansion and growth.

The topics covered in this unit provide an understanding of what is involved in the planning of space and resource requirements to meet the overall objectives of the firm.

Unit 3: Tactical Issues in Warehousing and Distribution

Unit 3 provides a discussion of the topics of distribution management, distribution requirements planning, a further review of ABC analysis and cycle counting, and finally a discussion on human resource management. These are considered tactical issues because of the scope of planning involved, which generally has a time frame greater than the day to day, operational activities, but also cover a shorter time span than the longer term, strategic planning processes. The lessons in this unit will provide the student with an understanding of the steps involved in planning for future warehousing capacity and equipment needs.

Unit 4: Management Systems and Performance Measurement

Lesson 13 provides a discussion of warehouse management systems (WMSs) that have become an integral part of modern warehouse operations. Lesson 14 gives an in-depth review of performance metrics and benchmarking, two areas of management that are critical to staying competitive in an ever changing environment. The lesson covers several metrics that relate to industry key performance indicators (KPIs).

Grading Criteria for Activities

Assignment Percentage
Individual Assignments 30%
   Homework Assignments  
Exams (4) 50%
Group Discussions 20%
   Team Assignments  
   Class Discussions  
Total: 100%

Grading Scale
A 93% - 100%
A- 90% - 92%
B+ 87% - 89%
B 83% - 86%
B- 80% - 82%
C+ 77% - 79%
C 73% - 76%
C- 70% - 72%
D+ 67% - 69%
D 60% - 66%
F 0% - 59%


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