UW-Platteville has licensed Symantec Anti-Virus Endpoint Protection (SAV EP) from Symantec, Inc. This license allows the University to install the SAV EP server and client components on 4500 computers. This number represents all University-owned computers, along with personal computers of students, faculty and staff.

SAV EP can only be installed on personal computers of current UW-Platteville students, faculty, and staff. When a student, faculty, or staff member is no longer enrolled or employed at UW-Platteville, the SAV EP client must be removed.

The SAV EP client includes all of the functionality of Symantec's consumer product, Norton AntiVirus 2009. The advantage of Endpoint Protection is that this client does not have the expiration date and includes free virus definition updates for the lifetime of the client.

The current version of SAV EP for Windows 2000/XP/Vista is: 11

Requirements

Operating System: Windows 2000, Windows XP, Windows Vista
Memory: 256 MB RAM

Managed vs. Unmanaged

The SAV EP client for Windows can be installed as a Managed or Unmanaged client.

Managed Client

The SAV EP Managed client should be used on all University-owned Windows computers. The SAV EP Managed client is setup to automatically receive client settings and virus definition updates from a UW-Platteville SAV EP parent server.

Unmanaged Client

The SAV EP Unmanaged client should be used on the following systems: The Unmanaged client does not automatically receive updates from the UW-Platteville SAV EP server. Instead, virus definition updates from the Internet can be scheduled via LiveUpdate.

Installing the SAV EP Managed client

Symantec AntiVirus EP is automatically installed by the ZenWorks Management Agent on University owned workstations. The installer for the managed client is also available in NAL for all UW-Platteville IT Support staff. This installer is configured to automatically install the SAV EP client with the proper settings for a managed client.

If you find a University-owned system that is not running the current version of the SAV EP client, please notify the OIT Help Desk.

Installing the SAV EP Unmanaged client

Items you need to know before you begin:

Download the Client

Open a web browser and connect to the Software page at http://www.uwplatt.edu/go/software. Click the Windows link to open the Windows software page, and enter your UW-Platteville NetID and password. Click on the link for Symantec Endpoint Protection - Version 11 - 32-Bit or 64-Bit (Unmanaged). When prompted, save this self-extracting archive file to a directory on your local hard drive.


Before you continue, make sure that you close any applications that are currently running in Windows.

Install

Using the Windows Explorer, browse to the directory where you downloaded the SAV EP client and double-click on the file you just downloaded (SEP11_**-bit_ unmanaged) to run the file. This will start the installation process and give you a window similar to:

Unpack Symantec AntiVirus


When all files have been extracted, the install will automatically launch: To install Symantec AntiVirus click Next

Unpack Symantec AntiVirus



The next screen that comes up will be the Symantec Software License Agreement: Select "I accept the terms in the license agreement" Click Next to contunie.

Unpack Symantec AntiVirus

The next screen that comes up will ask you if you are ready to install SEP: Click Install to contunie.


Installation progress

You should see a Status page that will show you the progress of the installation:

Installation progress

After the installation SEP will automatic update itself using LiveUpdate:

Installation progress

Once the progress screen is gone the installation and update process is complete and you should see a gold sheild in your system tray and a SEP Install Completed page:.

Installation progress




How can I tell if I have SAV EP installed on my computer?

You will see a gold shield on the Windows system tray if SAV EP is installed. It will look like:

SAV in System Tray

How can I tell the version of the SAV EP or CE client installed?

From the main Symantec AntiVirus Endpoint Protection screen (right-click on the gold shield in the system tray and choose Open Symantec Endpoint...) click on the Help and Support button and and click on About.The version will be listed after Symantec AntiVirus Endpoint:

SAV CE main screen

From the main Symantec AntiVirus Corporate Edition screen (right-click on the gold shield in the system tray and choose Open Symantec Anti...) you will see a section on the right side that is titled Program versions. The version will be listed after Program:

SAV CE main screen

 

How can I tell if I have a Managed or Unmanaged SAV EP client installed?

Unmangaged: Gold shield on the Windows system tray with out a green dot. It will look like:

SAV in System Tray

Mangaged: Gold shield on the Windows system tray with a green dot. It will look like:

SAV in System Tray

 

How can I schedule LiveUpdates (Unmanaged only)?

From the main Symantec AntiVirus Endpoint Protection screen (right-click on the gold shield in the system tray and choose Open Symantec Endpoint...) select Change Settings from the file menu. Next Select Configure Settings for Client Management, then select the Scheduled updateds tab. Here you can schedule LiveUpdates to occur Daily, Weekly, or Monthly. Your PC must be connected to the Internet for these scheduled updates to complete.

Removing the SAV EP client

The SAV EP client registers itself with Windows when it is installed. To remove SAV EP, open the Add/Remove Programs control panel (Start, Settings, Control Panel, Add/Remove Programs), select Symantec Endpoint Protection from the list of choices, and select Remove.


If you have any questions with these instructions or need more information, feel free to contact either:

OIT Help Desk - 342-1400 or Campus Life Network Support Hotline - 342-1990