The ITS Help Desk provides faculty, staff, and students access to laptops and headsets as well as a variety of audio-visual equipment to support instruction. Our goal is to serve the entire university as effectively as possible. In order to do this, we ask that faculty and staff who have access to departmentally-owned equipment use that whenever possible. We also do not take any semester-long orders for equipment.
Student laptops are loaned for 3 days at a time. All remaining devices are available for up to 7 days.
|Audio mixers||Mini DV SD camcorders|
|Cassette decks||Overhead projectors|
|CD recorders||Phone conferencing systems|
|Digital cameras||Podcasting kits|
|DLP projectors||Projector screens and tripods|
|Document cameras||Screen capture kits|
|JVC HD camcorders||TV/DVD carts|
- Upon returning a laptop, you may check out another laptop after a one hour waiting period. Please review the Laptop Borrower's Responsibilities for additional details.
- A list of software installed on the laptops can be found in the ITS Knowledge Base under Checkout Laptop-System Configuration.
- Equipment set-up and take-down available upon request
- Training on media equipment or technology-enhanced classroom equipment may be requested through the Help Desk or the online Training Request form.
Equipment not working?
Search our KnowledgeBase
ITS KnowledgeBase is a searchable database with helpful documentation related to campus technologies.
Use your UW-Platteville username and password to access Atomic Learning video tutorials.
Academic Year Full-Service Hours
Monday - Thursday: 7:30am - 7:30pm
Friday: 7:30am - 6:00pm
Saturday - Sunday: Closed
Academic Year Phone/Email-Only Hours
Mon - Fri: 7:00-9:00am and 7:00-10:00pm
Saturday: 10:00am - 5:00pm
Sunday: 11:00am - 5:00pm