Coming Summer 2015: Unified Communications

ITS is partnering with UW-Whitewater to upgrade the telecommunications infrastructure at UW-Platteville to deliver new and improved functionality.  This partnership with UW-Whitewater will help reduce costs and allow for shared services and increased collaboration. Learn more on the project webpage at

Information Technology Services supports a variety of technolgies to meet the university's telecommunications needs:

  • VoIP desk phones and conference phones
  • Cell phones and devices
  • Fax machines
  • Headsets for Avaya/Nortel VoIP phones


The university is typically billed for telecommunication services under one account for the entire campus. Information Technology Services uses electronic detail to generate a statement for each department.


All telecommunication services are governed by state contracts and policies:

  • Centrex Contract
  • Cellular Contract
  • Cellular Phone Discounts for Employees

Help Desk: Contact Information

Need Help?

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ITS KnowledgeBase is a searchable database with helpful documentation related to campus technologies.

ITS Help Desk
107 Karrmann Library
Tel: 608.342.1400

Academic Year Full-Service Hours
Monday-Thursday: 7:30 a.m. - 7:30 p.m.
Friday: 7:30 a.m. - 6:00 p.m.
Saturday - Sunday: Closed

Academic Year Phone/Email-Only Hours
Monday-Friday: 7:00 - 7:30 a.m. and 7:30 - 10:00 p.m.
Saturday: 10:00 a.m. - 5:00 p.m.
Sunday: 11:00 a.m. - 5:00 p.m.

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