Passwords at UW-Platteville

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UW-Platteville implements password management changes

Effective Wednesday, Sept 17, all challenge responses for faculty, staff, and students have been cleared from the system. Please log into Password Self-Service and update your account by choosing and answering four of the 20 challenge questions as well as two supplemental questions that will allow Support staff to verify your identity over the phone when you cannot come to the Help Desk for a password reset. If you have questions regarding these changes, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu

Passwords are the primary defense and front-line security for your data. If someone obtains your password they have complete access to your account, your data, and to ALL the system privileges you have. You must not share your password because you are responsible for all actions taken by anyone with whom you share your password.

Information Technology Services will never ask you for your password. Never, ever. Seriously!

Password Management

  • Password Self-Service
    • Change your password
    • Set up security responses
    • Use security responses to recover password
  • Password Documentation
    • Requirements and/or characteristics of your NetID password
    • Password expiration notification
    • How to set up forgotten or expired password service 
    • How to change responses to challenge questions
    • How to change your password using UW-Platteville Password Self-Service 

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Help Desk: Contact Information

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ITS Help Desk
107 Karrmann Library
Tel: 608.342.1400
E-mail: helpdesk@uwplatt.edu


Academic Year Walk-In Hours
Monday - Thursday: 7:30am - 7:30pm
Friday: 7:30am - 6:00pm
Saturday - Sunday: Closed

Academic Year Phone Hours
Mon - Fri: 7:00-9:00am and 7:00-10:00pm
Saturday: 10:00am - 5:00pm
Sunday: 11:00am - 5:00pm

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