E-mail

Update 07.27.16 - Phishing attempt THREATens to block messages

The ITS Help Desk has received reports of a phishing message alerting you that "your e-mail account was LOGIN [sic] by Unknown IP address". You are instructed to CLICK LINK BELOW to validate and verify your account or "your account will be temporary [sic] block". This message appears to come from the UW-Platteville account of "Ross P. Doyle". Pioneers should remember that ITS will NEVER ask for your password in an email - or through a link from an email. Never, ever. SERIOUSLY.

  • If you receive such a message from "Ross P. Doyle", please DELETE it immediately.
  • If you receive such an email from any other sender, please REPORT IT to the ITS Help Desk at 608.342.1400 immediately.
  • If you clicked on the link and logged in, CHANGE YOUR PASSWORD IMMEDIATELY and contact the ITS Help Desk at 608.342.1400.

How can I tell the message a message is not legit?

We've mocked up real-life examples in the ITS Knowledge Base, including today's attempt.

Welcome to office 365

Here you have access to your campus e-mail, calendar, contacts, and tasks as well as Word, Excel, and PowerPoint Online, Skype for Business Online (formerly Lync), and OneDrive (storage - like your J-drive).  To access your Office 365 account, click the orange E-mail Login button at the right. 

Set the correct time zone: (UTC-06:00) Central Time (US & Canada)

Setting the time zone must be done through the Outlook Web App. For full instructions on confirming or changing your Office 365 time zone, please refer to Office 365 - Changing Time Zone in the ITS Knowledge Base.  If you have questions or need assistance, please contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.

Don't get caught in the phishing net!

Pioneers should remember that ITS will NEVER ask for your password in an email - or through a link from an email. Never, ever.  SERIOUSLY.

  • If you receive such an email, please DELETE immediately.
  • If you clicked on the link and logged in, CHANGE YOUR PASSWORD IMMEDIATELY.

How can I tell the message a message is not legit? We've mocked up real-life examples in the ITS Knowledge Base along with other useful information. Of course, you may always contact the ITS Help Desk at 608.342.1400 or helpdesk@uwplatt.edu.

Free Microsoft licenses

Every UW-Platteville account holder is eligible to download up to five free Office licenses for their personal devices. These licenses are yours to use as long as you are employed with or enrolled at UW-Platteville. 

Office 365 resources

 

Office 365 Training

Offerings are posted on the ITS Training Calendar as they are scheduled.  If you would like to request a workshop that is not currently offered, please use the ITS Training Request form.

 

Your Official UW-Platteville E-mail Account

UW-Platteville utilizes Microsoft Office 365 for its e-mail and calendaring needs.  Your uwplatt.edu Office 365 account is your official account at UW-Platteville.  All e-mail and calendar invitations sent from university departments and personnel will go to this official account.  If you choose to forward your Office 365 account to another provider, add the domain uwplatt.edu to that provider's trusted list to ensure you receive all important university communications.

 

Help Desk: Contact Information

Need Help?

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ITS KnowledgeBase is a searchable database with helpful documentation related to campus technologies.

ITS Help Desk
107 Karrmann Library
Tel: 608.342.1400
Email: helpdesk@uwplatt.edu


Summer Full-Service Hours
Monday-Thursday: 7:30 a.m. - 5:00 p.m.
Friday: 7:30 a.m. - 4:00 p.m.
Saturday - Sunday: Closed

Summer Phone/Email-Only Hours
Monday-Thursday: 7:30 a.m. - 5:00 p.m.
Friday: 7:30 a.m. - 4:00 p.m.
Saturday - Sunday: Closed
 

DLC Help Desk

DLC Support

Distance Education students and Continuing Education students needing technical support should contact 

Distance Learning Center Help Desk
2100 Ullsvik Hall
Tel: 877.854.3083 or 608.342.1303
Email: DistEdSupport@uwplatt.edu
 

Help Desk Hours
Monday - Thursday 8:00 a.m. - 9:30 p.m.
Friday 8:00 a.m. - 5:00 p.m.
Saturday 11:00 a.m. - 4:00 p.m.
Sunday 1:00 p.m. - 9:30 p.m.

All times are US Central Standard Time (CST) and do not include legal holidays.

 

 

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