E-mail at UW-Platteville

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Your Official UW-Platteville E-mail Account

UW-Platteville utilizes Zimbra Collaboration Suite for its e-mail and calendaring needs.  Zimbra provides an array of organizational features including tags, folders, and filters; a robust advanced search tool; and the ability to share items with others.  In addition, Zimbra Tasks allows you to monitor the progress of projects on your to-do list.  

Your uwplatt.edu Zimbra account is your official account at UW-Platteville.  All e-mail and calendar invitations sent from university departments and personnel will go to this official account.  If you choose to forward your Zimbra account to another provider, add the domain uwplatt.edu to that provider's trusted list to ensure you receive all important university communications.

Quarantine

The UW-Platteville Spam Firewall rates all e-mail messages that pass through it based on several criteria. E-mail messages that are clearly spam, contain viruses or worms, contain suspect URLs, or contain banned attachment types are automatically quarantined. E-mail messages that do not meet any of the aforementioned criteria are considered good and are allowed to pass through the system. If the system cannot make a determination of whether the message is good or bad, the message is held in quarantine until acted upon or aged out after 30 days.  These security measures prevent more than 350 messages from entering your inbox every month; that's nearly 4 million total, campus-wide.  Every month.

E-mail and Calendaring Project

Our five year contract with Zimbra is expiring. After months of surveys, focus groups, research, and meetings, the e-mail/calendaring steering committee's recommendation was to transition from Zimbra to Office 365.  Conversion will take place around mid-term break in Fall 2014.  Check the project web site for more information about the process. If you have any questions or comments, please send a message to e-mail_calendaring_project@uwplatt.edu.

SCHEDULED MAINTENANCE

Every Friday from 5–6 p.m.

Any or all systems may be down during this planned outage window.  For a list of specific systems affected each week, check:

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Help Desk: Contact Information

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ITS Help Desk
107 Karrmann Library
Tel: 608.342.1400
E-mail: helpdesk@uwplatt.edu

Summer Walk-In Hours
Monday - Friday: 7:30am - 4:00pm
Saturday - Sunday: Closed

Summer Phone Hours
Monday - Friday: 7:30am - 5:00pm
Saturday - Sunday: Closed


Academic Year Walk-In Hours
Monday - Thursday: 7:30am - 7:30pm
Friday: 7:30am - 6:00pm
Saturday - Sunday: Closed

Academic Year Phone Hours
Monday - Friday: 7:30am - 11:00pm
Saturday: 10:00am - 10:00pm
Sunday: 11:00am - 11:00pm

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