There are many people with whom you will be working while you take
online courses. It is important for you to direct your questions to the
appropriate places, so that your requests can be handled efficiently and
effectively. The contact information for online courses follows:
Technical Support: UW
Learning Innovations
Direct questions that relate to problems getting access to the course
(e.g., passwords, login name) and/or other hardware/software problems that
you encounter when navigating through the course.
Toll-free phone: 1.877.724.7883
Email: techsupport@learn.uwsa.edu
Student Services:
UW Learning Innovations
Direct questions that relate to billing, registering in a course, ordering
exams, nominating proctors, refunds, and problems with receiving textbooks
from the online bookstore.
Toll-free phone: 1.800.442.6460
Distance Learning Center:
University of Wisconsin-Platteville
Direct questions that relate to admissions information and status,
grades for a course, financial aid, transfer of credits, general questions
about programs offered at a distance from UW-Platteville, information about
policies and procedures associated with each online program.
Toll-free phone: 1.800.362.5460
Email: disted@uwplatt.edu
You should contact your individual instructor for any questions related
to course content and/or assignments and when these items are due to your
instructor.
If you are enrolled in a degree program, you will be assigned an academic
advisor. You should contact this person if you have questions about which
courses to take and when to take them.
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