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There
are many people with whom you will be working while you take online courses.
It is important for you to direct your questions to the appropriate places,
so that your requests can be handled efficiently and effectively.
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Technical
Support: UW
Learning Innovations
Direct questions that relate
to problems getting access to the course (e.g., passwords, login name)
and/or other hardware/software problems that you encounter when navigating
through the course.
Toll-free phone: 1-877-724-7883
Email: techsupport@learn.uwsa.edu |
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Student
Services: UW
Learning Innovations
Direct questions that relate
to billing, registering in a course, ordering exams, nominating proctors,
refunds, and problems with receiving textbooks from the online bookstore.
Toll-free phone: 1-800-442-6460 |
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Distance
Learning Center: UW-Platteville
Direct questions that relate
to admissions information and status, grades for a course, financial aid,
transfer of credits, general questions about programs offered at a distance
from UW-Platteville, information about policies and procedures associated
with each online program.
Toll-free phone: 1-800-362-5460
Email: disted@uwplatt.edu |
You should contact your individual
instructor for any questions related to course content and/or assignments
and when these items are due to your instructor.
If you are enrolled in a
degree program, you will be assigned an academic advisor. You should contact
this person if you have questions about which courses to take and when
to take them.
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