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There
are many people with whom you will be working
while you take online courses. It is important
for you to direct your questions to the
appropriate places, so that your requests can
be handled efficiently and effectively.
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TechnicalSupport: UWLearning
Innovations
Direct questions that
relate to problems getting access
to the course (e.g., passwords,
login name) and/or other
hardware/software problems that
you encounter when navigating
through the course.
Technical Support Help
Hours are
Monday through Friday:
8am - 9 pm CST
Sunday: 1 pm - 9 pm CST
Toll-free phone:
1-877-724-7883
Email: techsupport@learn.uwsa.edu |
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StudentServices: UWLearning
Innovations
Direct questions that
relate to billing, registering in
a course, ordering exams,
nominating proctors, refunds, and
problems with receiving textbooks
from the online bookstore.
Toll-free phone:
1-800-442-6460 |
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DistanceLearning
Center: UW-Platteville
Direct questions that
relate to admissions information
and status, grades for a course,
financial aid, transfer of
credits, general questions about
programs offered at a distance
from UW-Platteville, information
about policies and procedures
associated with each online
program.
Toll-free phone:
1-800-362-5460
Email: disted@uwplatt.edu |
You should contact your individual
instructor for any questions related to course
content and/or assignments and when these
items are due to your instructor.
If you are enrolled in a degree
program, you will be assigned an academic
advisor. You should contact this person if you
have questions about which courses to take and
when to take them.
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