Operations Management

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Course Number: BUSADMIN 4120
Course Name: Operations Management (Online)
Course Description:    This course focuses on quantitative decision tools which assist the manager in the planning, organizing, and controlling of operations in industrial and service organizations.  Topics covered include forecasting, queuing theory, transportation models, facility layout, scheduling, inventory control, capacity planning and materials planning.  
Prerequisites:    (BUSADMIN 2330 or AGINDUS 1500) and (ECONOMIC 2410 or MATH 1830 or BUSADMIN 2340)
Level: Undergraduate
Credits: 3
Format: Online
Program: BS in Business Administration
BS in Criminal Justice

Registration Instructions

NOTE: The information below is representative of the course and is subject to change.  The specific details of the course will be available in the Desire2Learn course instance for the course in which a student registers.


Learning Outcomes

This course will provide an introduction of the basic concepts of operations. Upon completion of this course you should be able to

  • Explain the basic parameters of operations planning, technology and process decisions.
  • Describe how companies make facility location and capacity decisions.
  • Develop analytical thinking skills.
  • Explain how companies measure productivity, use total quality management, and use quality control in their day-to-day operations.
  • Have experience in written and virtual communications.

Unit Descriptions

  • Unit 1: Introduction
  • Unit 2: Planning the Operations
  • Unit 3: Controlling the Operation – Fundamentals
  • Unit 4: Controlling the Operation - Activities

Exams:  There are 4 exams for this course.

Assignments:  There are 14 assignments.

Group Assignments:  There are 4 group projects for this course.

Grading Information
The breakdown of points is as follows:


Possible Points

Lesson Activities ( 14 activities at 10 pts. each)


Lesson Discussions (14 discussions at  8 pts. each)


Unit Group Collaboration (4 group activities at 20 pts. each)


Quizzes  4 @ 60 pts. each




Grading Scale:

Letter Grade

Overall Percentage


100% - 90%


80% - 89%


70% - 79%


60% - 69%


0% - 59%


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