FAQs

What is Counseling?

Counseling involves a relationship between and individual and a mental health professional working collaboratively to address personal and academic concerns.  University Counseling Services staff consists of licensed and trained mental health professionals with backgrounds in counseling and social work.  While each counselor’s style and approach may differ, you can be assured that they will listen and take your concerns seriously, and make every effort to meet your needs as a client.  Your counselor will work with you to help achieve your goals, but they will not make decisions for you or “fix” things.  You will benefit most from counseling if you can be open and honest about yourself.  This means being willing to talk about your thoughts and feelings.  As part of the counseling process, your counselor may suggest some activities which may be helpful to you.  These activities are voluntary, and make sure to talk with your counselor about anything you do not understand.  If you and your counselor decide that this counseling service does not have the resources to help you with your concerns, your counselor will make every effort to help you contact another person or agency that can better meet your needs. 

How do I make an appointment?

Call Student Health Services at 608.342.1891 or stop by (2nd floor Royce Hall) to schedule an appointment with a counselor. If you have a disability and desire accommodations, please advise us of your request as far in advance as possible by calling 608.342.1865

How do I know if I need counseling?

Students seek out counseling services for any number of concerns.  Some common concerns that students present with include: stress, anxiety, depression, relationship difficulties, family concerns, self-esteem, body image, academic difficulties, grief, alcohol/drug use, sexual assault, choices about major or career plan, etc.  Sometimes these concerns can be resolved with support from friends and family.  Other times it may feel like you’ve tried everything and things aren’t getting better.  If you are unsure if your concern is appropriate for counseling, please do not hesitate to schedule an appointment to explore options. For more information, contact University Counseling Services, 220 Royce Hall, 608.342.1865. Appointments can be made by calling 608.342.1891

Does counseling really help?

82% of students responding to a UW-Platteville University Counseling Services survey (LOSS 2016-2017) stated that they made improvements in the area for which they sought counseling, and 95% said they would return to University Counseling Services again if needed. College is a time of change and stress, and sometimes the usual way of handling a problem doesn't seem to work. Counseling can help students identify psychological, behavioral, interpersonal and situational causes of stress. University Counseling Services is a safe place where students can explore their feelings, gain a new perspective, identify their strengths, and focus on developing solutions to their concerns.

How confidential is the information I share?

UCS adheres to both the ethical standards of the American Counseling Association and the legal standards of the State of Wisconsin which guarantee that everything a student talks about in counseling is held in the strictest of confidence.  UCS will not acknowledge to parents or any university personnel that a student has used counseling services unless the student first gives written authorization.   Counseling notes and/or counseling records do not become a part of the student’s official university file at any time. 

What will happen during my counseling appointments?

Before the first appointment, students are asked to come in 10 minutes early to gather personal data and answer a short questionnaire. The goal of the first appointment is to find out your concerns, relevant history, and goals. At the end of the first session, your counselor will work with you to determine appropriate actions, including a decision on how counseling can help you. Individual counseling sessions are typically 50 minutes. University Counseling Services are short-term and goal oriented to meet your needs in an efficient and effective manner. On average students meet with a counselor every two to three weeks for a specific period of time. It is normal for students to feel anxious about their first appointment, but usually students quickly feel comfortable with talking to their counselor. You are encouraged to ask your counselor any questions that you have about the therapy process, the type of treatment you’re getting, and any other services that could benefit you.
 

How much does it cost to see a counselor? Do I need insurance?

You do not need health insurance in order to meet with a counselor. There is no charge to students for our counseling sessions, our services are paid through tuition and student fees.

Can I bring a friend to counseling with me?

On occasion a student may want someone to join them in their counseling session. If this request is made, UCS cannot guanrantee that strict confidentiality will be maintained by said individual(s).

How do I refer another student to counseling?

The Fall 2016 Student Needs Survey indicated one of the most frequent reasons students seek counseling is because a friend encouraged them. If you think a friend needs help don't ignore it. Show your support and tell them help is available. Although you cannot schedule an appointment for someone else you can encourage them, ask if they would like you to walk with them to their appointment, or follow up to see how their appointment was. It may also be helpful to talk to a counselor yourself to learn more ways to support your friend.

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