Information Services

Karrmann Library

(www.uwplatt.edu/library/)

The Karrmann Library is a modern learning resource center that provides a diversity of information accessible through computerized indexes to the library's collections. The collections include 272,000 books, bound periodicals, and Instructional Material Laboratory printed items; over 100 subscription databases, many of which offer full text of journal articles; 90,000 government publications; 11,000 audiovisual materials; 20,000 maps; 1,000,000 microforms; and subscriptions to more than 1,200 periodicals, 60 newspapers, and 1,200 other serial titles. Many more journal and newspaper titles are offered full text online. A statewide interlibrary loan network among UW libraries supplements these materials.

The library's Web page, accessible from the main UWP page, provides access to a wide variety of electronic resources available on the Internet, including full-text articles. The library's resources can be accessed either in the library or remotely from computer labs, residence hall rooms, offices, or homes. Reference service is always available on the main floor of the library or by telephone 608.342.1668 or e-mail "Ask a Librarian!" off the library homepage.)

To facilitate use, this carpeted and air conditioned building contains several computer labs, a variety of study areas, reading rooms, and individual carrels. In addition, the library includes audiovisual equipment including listening areas, photocopy equipment, microform readers; and special collection areas. All of these resources , along with a helpful and friendly staff, reflect the library's commitment to support individual study and research.

Library Use Instruction: University librarians are available to provide library use instruction for any classes or to assist with any assignment-specific needs. Arrangements are made with the librarian assigned to work with a specific department.

Distance Education Support: The Karrmann Library provides support of information resources to faculty incorporating library components into distance learning environments and to students taking courses at a distance from UW System institutions. Consult the Distance Learning Center web site (www.uwplatt.edu/library/destudents.html)

Information Technology

(www.uwplatt.edu/oit/)

The Office of Information Technology (OIT) provides for the communication and computing technology needs of the university community. Eager to assist students in the use of computing technology, OIT strongly encourages each student to make use of the excellent resources available on campus. Additionally, OIT provides computer support and troubleshooting for all faculty and staff.

General Computer Access (GCA) Labs: Located in the Karrmann Library and the Pioneer Student Center, GCA labs are available to all students from early morning to late night during the school term. Labs make available both PC and Macintosh systems and laser printers with a variety of software for word processing, spreadsheet, and database management in addition to Internet access and course-specific software. Consultants staff the labs to answer questions and provide assistance.

Discipline Specific Labs: Each of the three colleges and many of the academic units within each college provide computer labs with hardware and software suited to their particular disciplines. Hardware, software, scheduled availability, and support are all determined by the college or department.

Campus Wide Servers: OIT operates VMS, NetWare, NT, and LINIX servers in its core system to handle electronic mail, Local Area Network (LAN), Internet access, student accounts, and administrative computing needs.

Campus Wiring Infrastructure: Every residence hall room and every classroom building have the wiring necessary for complete network and Internet access. The possibilities for distance learning and worldwide communication are being realized. ResNet, a division of Student Housing, provides support for residence hall network access.

Internet Access: Each student receives a computer account with username (NetID) and password that provides full electronic mail capability and access to UWP computer labs. Students may access the Internet in any lab, via wireless or through a ResNet connection.

Help Desk: The Help Desk at 608.342.1400 is the first point of contact for faculty and staff with any computer problems, including new system installs, software and hardware purchases, computer errors, lab problems, and so on. Telephone support personnel will attempt to answer most questions over the telephone. Any issues not resolved immediately are assigned to Help Desk Technicians or Computer Support Staff who provide prompt and courteous service.

Learning Technology Center

(www.uwplatt.edu/training/)

The Learning Technology Center (LTC), located in the Pioneer Student Center, provides a myriad of training and support services ranging from productivity training to assistance with online delivery of course and departmental information. Working closely with the Karrmann Library, the Office of Information Technology, and Television Services, the LTC offers high quality instruction in areas of professional and technical development. Services of the LTC are available at no cost to faculty, staff, and students of UW-Platteville.

Faculty/Staff/Student Training: The LTC, working closely with the Karrmann Library staff and Office of Information Technology staff, offer training and instruction throughout the year. Training is free and covers a full range of classes, including electronic mail, word processing, spreadsheets, information resources, World Wide Web, course management systems, operating systems and multimedia utilization. Training schedules are revised regularly to meet the information resource and technology needs of the campus community. In addition, orientations for newcomers to campus are coordinated with campus-wide orientation programs. Customized orientations of the library and/or library collections for the campus community and the public are available upon request.

Instructional Technology: The LTC promotes and supports the use of Web utilities for the enhancement of on-campus course content delivery. LTC staff work directly with faculty to provide technical and instructional support for those teaching staff and faculty interested in utilizing the Web or other technologies in teaching.

Media Technology Services

(www.uwplatt.edu/tvservices/)

Media Technology Services (MTS), formerly TV Services, located in Pioneer Tower, provides a variety of services to faculty and students to support academic programs and projects. The areas of service include the following:

Video and Audio Production: MTS offers a variety of production services such as lecture taping, video tape editing, mirror learning taping, audio and video tape duplication and audio recording.

Equipment Checkout: The department provides a variety of audiovisual equipment that may be checked out by faculty, staff and students for educational purposes. Equipment includes computer projection systems, digital cameras, video cameras, cassette decks, and slide projectors.

Cable Television: MTS provides cable service to the residence halls, oversees the operation and programming of campus cable television, and provides maintenance support for the cable system.

Equipment Maintenance: A variety of maintenance services, including equipment repair, equipment recommendations, and maintenance of technology enhanced classrooms, are provided by the MTS staff.

Distance Education: The University has four facilities with the capability to transmit or receive video from a variety of sources using various technologies. These technologies include cable television (TV-5, and Cable 14), ITFS (Instructional Television Fixed Service), BadgetNet Converged Network (BCN) using full motion video, and Compressed Video. For more information concerning these technologies please call 608.342.1316 or 608.342.1628.

Satellite Feeds: Downlinks from C- or KU-band satellites may be recorded onto videotape; and/or routed to a conference room on campus.